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Shipping / Returns

Modern Renaissance Corporation 100% guarantees all of our products.

 

Most of our products have a 90-day warranty period when registered properly on our website.


To properly register for warranty, please visit our warranty page at this URL:


[Put the URL here from the QR code that links to our new warranty registration you are creating]


Without a properly registered warranty, our refund and returns policy lasts 30 days. If 30 days
have passed since your purchase, we can’t offer you a full refund or exchange.


To be eligible for a return, your item must be unused and in the same condition that you received
it. It must also be in the original packaging. Or, you must present photographic or video proof
that it is defective.


Additional non-returnable items:


- Gift cards


- Downloadable software products


- Some health and personal care items


To complete your return, we require a receipt or proof of purchase.


If your product is under warranty, we will pay for return shipping. Email us at
modernrenaissancepublishing@gmail.com with your receipt, proof of purchase and reason for
the return and we will send you a shipping label.


There are certain situations where only partial refunds are granted:


- Book with obvious signs of use


- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been
opened.


- Any item not in its original condition, is damaged or missing parts for reasons not due to
our error.


- Any item that is returned more than 30 days after delivery


Refunds


Once your return is received and inspected, we will send you an email to notify you that we have
received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be
applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds


If you haven’t received a refund yet, first check your bank account again.


Then contact your credit card company, it may take some time before your refund is officially
posted.


Next contact your bank. There is often some processing time before a refund is posted.


If you’ve done all of this and you still have not received your refund yet, please contact us at
modernrenaissancepublishing@gmail.com


Sale items


Only regular priced items may be refunded. Sale items cannot be refunded.


Exchanges


We only replace items if they are defective or damaged. If you need to exchange it for the same
item, send us an email at modernrenaissancepublishing@gmail.com and send your item to: Post
Office Box 400, Cardiff, California. 92007


Gifts


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift
credit for the value of your return. Once the returned item is received, a gift certificate will be
mailed to you.


If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to
themselves to give to you later, we will send a refund to the gift giver and they will find out
about your return.


Shipping returns


To return your product, you should mail your product to: Post Office Box 400, Cardiff, CA.
92007 USA

If you are not under warranty, you will be responsible for paying for your own shipping costs for
returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return
shipping will be deducted from your refund.


Depending on where you live, the time it may take for your exchanged product to reach you may
vary.


If you are returning more expensive items, you may consider using a trackable shipping service
or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Need help?


Contact us at modernrenaissancepublishing@gmail.com for questions related to refunds and

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